FSA issues new allergens advice
It says that written information should always be available, supported by dialogue between servers and customers about their allergen requirements.
The Food Standards Agency (FSA) has issued best practice guidance on providing allergen information to consumers. It says that written information should always be available, supported by dialogue between servers and customers about their allergen requirements.
In extensive engagement and consultation with the FSA, UKHospitality highlighted the need for a flexible approach that accounts for the wide variety of operating models across the hospitality sector. These calls were reflected in the FSA’s guidance.
'Flexibility is critical'
Kate Nicholls, chief executive of UKHospitality, said: “Flexibility is critical, as is a common-sense approach to implementing the guidance. Businesses will already have written allergen information available, but some may prefer a digital format, for example, and those decisions are best made by venues that know what will work for them.
“I’m pleased the FSA has reflected that in its guidance, as well as recognising the importance of a conversation between hospitality staff and the customer. Being able to manage allergens safely in a way that works for each business is absolutely essential and was one of the key pillars of our engagement in this process.”
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